Zoom VDI Plugin for home now available!
Start using Zoom within VDI when working from home for video, audio and screen sharing...
Start NowZoom VDI Plugin @ Home
We can now start using Zoom within VDI when working from home for video, audio and screen sharing. If you currently use a separate device for video, audio and screen sharing while at home, Zoom within VDI on Mac or Windows will match your in-office experience. The key benefits are that your video, meeting join and screen sharing experiences will be significantly improved. Once installed, continue to use Zoom on either your personal device or within VDI as it suits your at-home or on-the-go needs.
Here's what you need to do:
- Be using a MAC or Windows computer (no IOS or Chrome support)
- Be using the Citrix Workspace Client (web browser not supported)
- Disconnect from your VDI session
- While at home, open a browser outside of VDI
- Download the correct version of the plugin here:
- After it downloads, click to install it. There will be several prompts to click through
- Restart your computer/laptop and log back into VDI
- Open Zoom within your VDI
- Test your audio, video and screen sharing
Not sure if you are using the Citrix Workspace Client or the Citrix Web App?
Citrix Workspace Client: If you see this, you are ready to install the Zoom At Home plugin
Citrix Web App: If you see this, then go to: https://myworkspace.jpmchase.com/
Follow the prompts to download and complete the Citrix install, proceed with the steps above to install the Zoom VDI plugin
JPMC Video Conferencing By Zoom - Acceptable Use
System Usage
Zoom is not to be used for unlawful, abusive, unethical, or other inappropriate purposes. JPMC continues to monitor systems to protect you, your colleagues, the firm, and others as described when you log into your workstation. Users must never share, store, print, or publish JPMC Information to unauthorized sources, using unauthorized Technology Assets, or store outside of JPMC's infrastructure without a valid business purpose. For further guidance please refer to the following Policy: Acceptable Use of Technology and Information Assets - Firmwide
Polling
(Anonymous and non-sensitive information only)
The use of Polling must be kept to fully anonymous and non-sensitive information. Attributable data collected from Polling is stored by Zoom and the aggregated data made available to JPMC.. Names of any individuals and specific JPMC business sensitive information must never be entered into any of the free text fields (question fields).
Specifically, Zoom polling is not to be used for the following:
- Personal Information (PI) such as names, addresses, emails and mobile numbers or
- Sensitive Personal Information (SPI) including but not limited to race, politics, religion, memberships, health, sexual orientation, biometric data and criminal records or
- Any sensitive information relating to JPMC this includes
- - All Material Non Public Information (MNPI) and
- - Confidential Information (CI).
Guidance for using Screenshots on Zoom
Using Snipping Tool to capture Zoom content:
- In Office:
- - Users can use Zoom on VDI to capture content using the Snipping Tool
- Remote:
- - Users need to use VDI Zoom plugin running Zoom with VDI
- - Please visit go/zoom for instructions on how to download the plugin
- Zoom local client running on Mac/Windows (BYOD):
- - Use of Snipping Tool is prohibited to capture screenshots within Zoom outside of VDI
- - Please review the following policies for additional information
Reminder
(Acceptable use)
Users must never share, store, print, or publish JPMC Information to unauthorized sources, using unauthorized Technology Assets, or store outside of JPMC's infrastructure without a valid business purpose.
For further guidance please refer to the following Policy: Acceptable Use of Technology and Information Assets - Firmwide
Failure to comply with this requirement may result in disciplinary action